What Is Engagement?

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Engagement comes up in almost every conversation about PR, marketing and publicity, yet very few people are able to define it, how you measure it, or the value it delivers to an organization. What it’s not is an exchange on twitter or Facebook or shared content because you have asked them to. Engagement is the new ‘awareness’ that traditional PR agencies have sold for decades.

True engagement is where a defined audience is taking a distinct action because THEY want to. In the next edition of the THINK PR Espresso we’ll be talking about how best to engage an audience.

 

 

 

AUTHOR DETAILS

Lyndon Johnson is the founder and general manager of COMMS.BARâ„¢.

COMMS.BAR provides early-stage companies with right size, right time communications strategy advice to help them figure out what they need to do, when they need to do it and remove any unknowns from their strategy. The company is based in Toronto, Ontario.